Your home finallyhas a memory.

WHL Residence prepares a Digital Home Manual for one address. The home's systems, documents, maintenance and history stay together in one private record, with important details tied back to their source.

A house remembers nothing.

The furnace was serviced in March. The hallway is painted Classic Gray. The plumber who knows where the shutoff is has his number in someone's old phone. When the house sells, all of it leaves with the seller.

The Digital Home Manual

What the manual holds.

Our team prepares each manual from the records that already exist and keeps the information organized around the residence as it changes.

The Oakridge Residence is a finished fictional example of the manual a homeowner receives.

Systems
Make, model, install date and last service.
Documents
Plans, permits, manuals and handover papers.
Warranties
What is covered, by whom, and until when.
Maintenance
Work already done and what is due next.
Finishes
Paint, stone, flooring and fixtures by specification.
The Oakridge Residence home manual: the overview page, with the record's sections listed beside a photograph of the house and cards for systems, maintenance, documents, vendors, and inventoryThe Oakridge Residence home manual on a phone: the overview page with the house photograph and the first record card
The Oakridge Residence. A fictional demonstration record.Open a finished manual

Preparation

How a manual is prepared.

  1. You send what exists.

    Drawings, warranties, manuals, service records and the names of the people who look after the house. It does not need to be sorted first.

  2. We prepare the record.

    Our team organizes the material and reviews anything that needs clarification. Information read from a document remains suggested until the homeowner confirms it.

  3. The homeowner receives it.

    The finished manual is private. The homeowner decides who else may see it. An engraved metal address card can be included with the handover.

How the record is prepared

It stays with the house.

Service visits, repairs and improvements are added as the years pass. When the home is sold, the owner can hand the record to the next owner with its history and sources intact.

How transfer works

Astra

Ask the manual a question.

Astra answers from this home's own records and shows the source behind the answer. If the record does not contain the answer, Astra says so.

Question

“What HVAC system is installed, and when was it last serviced?”

A dual-zone Lennox XC20, installed in March 2021. It was last serviced on May 12, 2024.

Source: HVAC service record

Astra is not a licensed professional. Questions involving gas, electrical or structural work should be handled by the appropriate professional.

Engagement

Each manual is scoped to the property.

Astra is included for the first year. It then renews at $249 a year, or $495 for estate-level service. The manual stays readable whether or not Astra is renewed.

  1. Digital Home ManualA single residenceFrom $1,495
  2. Complex EstateSeveral structures or complex systemsFrom $2,995
  3. Developer & portfolio engagementsDevelopments, brokerage programs and multiple propertiesBy scope

Tell us about the property and your timing.

Prefer email? wernersantos@wernerharmoniclabs.com